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Wavetel Hosted Phone System Features

Wavetel Hosted Phone System is a feature rich, flexible and cost effective business telephone system. It offers good QoS for voice, low call rates and multitude of features that enable your business to communicate more effectively. Its a fully hosted solution eliminating the needs to purchase, install and maintain expensive telephony hardware.

Auto Attendant

Our simple to configure autoattendant is the front door to your company. Set up time of day schedules, play different menus and announcements for different call types and offer a customised treatment of marketing messages and music to your callers appropriate to the brand of business unit they have called.

Call Recording

Our Hosted PBX comes with our Cloud Recording solution. We’ll seamlessly and automatically record all your inbound and outbound calls, indexing them to the extension number that made the call.

Find Me/Follow Me

Automatically rings your office and mobile at the same time. Never miss a call when you're away from your desk.

Hunt Groups

Ring multiple people at once or in a specific order to ensure no call goes unanswered.

Voicemail to Email

You can configure any email address you want with your number / extension and we'll send you an email telling you: Who called, When they called, and a .wav file with the message that was left for you.

Fax to Email

Customers on Hosted PBX consolidate fax machines to the cloud, where we receive their faxes and convert them to email attachments that can be delivered to individuals or distribution lists. Fax and voice extensions are interchangeable within our hosted PBX so you don’t have to decide their distribution up front.

Smart Reporting

Your key metrics of telephone communication in one place. Real time dashboards, reports, charts.

Online Portal

dashboard Dashboard

View active calls, recents calls, extensions status whether they are online / offline and the current balance on the account.

billing View Billing Information

View a full breakdown of your monthly service charges, your previous bills and your current billing method. Securely update your credit card on file or add new features. Print previous invoices and keep track of your business spending.

ou-of-hours-call-processing Call Processing

Setup out of hours (weekends, bank holidays, out of business hours) call processing. Calls can be forwarded to voicemail, external number or an extension.

buy-new-accounts Buy New Accounts

Want to add another extension? With the Admin Portal, it’s as easy as a click of a button. Add new accounts yourself at any time.

buy-new-numbers Buy New Numbers

Buy any UK area code from your control panel and forward the incoming calls to an extension or a group.

online-shop Online Shop

Buy new ip phones, call bundles from your control panel.