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Your key metrics of telephone communication in one place. Real time dashboards, reports, charts.
Wallboard shows real time status updates of calls. Teams can be aware at all times on whether they are working efficiently and keeping up with the call flow.
Dashboard widgets displaying hourly call distributions, active calls, call by departments and much more.
See overall incoming and outgoing call activities by DDIs. The report also output stats for missed and abandoned calls.
Daily, Weekly and Monthly call activities by extension, department etc.
Filter by date, extension, DDI, call types, departments, divisions, cost centres and much more.