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Wavetel cloud contact centre is an inbound and outbound solution specifically designed to improve the efficiency of your sales team and provide personalised service to every enquiry.
Let callers choose the help they want, freeing agents to handle more complex cases. Automated speech recognition and text-to-speech provide full accessibility.
Our ACD system increases first-call resolution and lowers costs. Multichannel routing allows customers to interact by their means of choice.
Dual redundant data centres with carrier-grade reliability ensure communications are resilient to any disaster.
Address problems immediately with up-to-the-minute information. Key metrics on customisable dashboards empower you to make critical business decisions.
From simple call queuing to multi-site. What ever you need , When you need it. Powerful routing ensures contacts are delivered to the right person at the right time.
Real time and historical management information delivered to you connected device.Call Recording , adds , moves & changes in your control from whereever you are.
You can contact us for more details about hospitality , Once we receive the details we'll get in touch with you as soon as possible.