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Real People Always On Call

Professional team of virtual receptionists is just what you need to take your business to the next level

Help Your Business Thrive With Wavetel’s Live & Virtual Receptionist Service

Taking Your Business To The Next Level

Powerful Solution

Let us create a powerful and customized virtual receptionist solution to satisfy the needs of your business.

According to Your Guidelines

Call answering services with call screening and client intake forms, valuable call screening by a skilled virtual receptionist who meets your chosen client assessment guidelines and procedures.

Gathering Information

Acquire all of the accurate and vital information on the first call responded via your virtual assistant, now not the follow-up call.

We Are Professionals

Professional answering service available 7 days a week, day and night with our advanced 24/7 answering service.

Conversion

Convert greater callers into customers with an instantaneous response to opportunities as they arise.

Keep-up With Your Business

Delegate routine inquiries about your business and services for your digital receptionist.


What We Do

Wavetel has virtual receptionist and answering service solutions whatever the size of your business or industry, whether you’re, sole trader, a startup, medical professional, Estate Agent, Clinic, franchise, or Charity, we will customize our service to capture key information to fit your specific needs.

Call Transfer to You

When you choose to be "available for call transfer," as opposed to selecting "do not disturb", our receptionists will use your "Find Me" numbers (home office, mobile, office extension, hotel room, etc.) to locate you and introduce the call. Based on your preference/availability, our receptionist will either transfer the call to you or take a message. Your "Find Me" numbers may be updated online by you at any time.

Message Handling

If you are unavailable, don't wish to take a call or on a status of "Do Not Disturb", your friendly receptionist takes a message and you receive it immediately via email and/or SMS, based on each staff member or department's preference.

Call Transfer to a Colleague

Calls may be transferred to a colleague or department (i.e. Sales, Accounts, Support), using a phone number directory or as you instruct.

Information Provided to Caller

Our receptionists can also provide callers with the information you place on file about your business (i.e. what your business does, company website, postal or street address, directions to your location, fax number and, if you are away when you expect to return).


Get In Touch

You can contact us for more details