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, Friday February 19, 2016
No matter what is the nature of your business, a call center is required in order to build a better relationship with customers. Also, the shift is towards the cloud-based call center solution that provides all the facilities under one roof. There is an abundance of call center solution providers in the market and it becomes quite a task to select one.
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, Friday January 29, 2016
In today’s time, the corporate ecosystem is working on a different dynamics and parameters than it used to be a decade ago. Now, the word of mouth does not necessarily mean friends and relatives. The internet has given a new definition to the term “word of mouth”. Anybody or anyone who has shared an opinion about your brand online is playing a huge impact in shaping your brand image.
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, Friday January 22, 2016
Voice over Internet Protocol (VoIP) network, like all other things on the internet, is venerable to security threats. The decision to move to a better and cheaper telecommunication option is very wise. However, you need to pay equal attention to the security of the phone system as well.
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, Wednesday December 16, 2015
Technological advancements are coming up with far newer ways and techniques on how to remove several limitations from organizations in order for them and its employees to stay productive and efficient. However, these advancements would also force modern day organizations to expeditiously respond to a change to the market at a much quicker pace.
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